Refund policy

Refund & Return Policy

At The Right Poster, your satisfaction is important to us. However, due to the nature of our products, the following policy applies:

1. Custom Orders

  • Non-refundable. Once a custom design is approved and printed, it cannot be canceled, returned, or refunded.

  • If you receive a damaged or incorrect custom item, please contact us within 48 hours of delivery with photos and details.

2. Ready-Made Posters

  • Eligible for return or exchange within 3 days of receiving your order.

  • Item must be in original condition and packaging.

  • Shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item was damaged or incorrect.

3. Damaged or Incorrect Items

  • If your item arrives damaged or is incorrect, notify us within 48 hours of delivery with clear photos.

  • We will offer a replacement or refund based on the issue.

4. Cancellations

  • Orders can only be canceled within 12 hours of purchase. After that, production begins and cancellation is not guaranteed.

Contact

For any questions, concerns, or refund requests, please contact us at:
Instagram: rightposter.co